How to Place Orders on WND Shawl?
STEP 1
CART
Select the products you want
– Click “ADD TO CART” button.
– Then Click “CHECKOUT” button
STEP 2
FILL THE DETAILS
If you’re a registered customer, please sign in by using your email address
For new customers, simply fill in your details to register. Then click the “CONTINUE TO SHIPPING” button
STEP 3
SHIPPING
Select a shipping method that available to your country
STEP 4
PAYMENT
Select a payment method. Click “Complete Order” if you are using the bank transfer method, or you can click “Pay with PayPal” if you are using PayPal or Card
STEP 5
CONFIRMATION
After you do the payment, then you will receive an email about your orders, then our contact support will contact you if there is anything to be confirm to you
What should I do if there’s a problem with my order?
We are here for you! You may contact via email to admin@wndshawl.com or whatsapp us to: +628571160711.
What payment methods do you accept?
You can pay with two main currencies :
– USD (United States Dollar) and IDR (Indonesian Rupiah)
If you are using USD to pay, you may pay either with PayPal or Credit & Debit Card (Visa & Mastercard).
If you are using IDR to pay, you may pay with Bank Transfer that are common in Indonesia (Maybank, BCA, BNI, BRI, Mandiri) or directly scan with QRIS.
Choose the payment method that suits you best and follow the payment steps. The instruction will also be sent to your email address in case you need it later. You have 24 hours to complete the payment, or your unique Virtual Account will be expired and your order will automatically be cancelled.
I received my order, but one of them is missing. What do I do?
We are terribly sorry about that! Please email us your order ID and the item you did not receive to admin@wndshawl.com
IMPORTANT NOTE:Â Please note that bank transfers is highly recommended to be done through ATM instead of internet banking due to specific cut off time of clearing system applied to internet banking.
